In the age of the smart machine: the future of work and power
In the age of the smart machine: the future of work and power
Understanding the CEO/CIO relationship
MIS Quarterly
Impact of the CEO's participation on information systems steering committees
Journal of Management Information Systems
Transformation of the IT function at British Petroleum
MIS Quarterly
GIS for district-level administration in India: problems and opportunities
MIS Quarterly - Special issue on intensive research in information systems
The untapped potential of IT chargeback
MIS Quarterly
Journal of Global Information Management
Information Technology for Development
The measurement of user information satisfaction
Communications of the ACM
Information Technology in Developing Countries: Proceedings of the IFIP Tc9/Tc8 Working Conference on the Impact of Information Systems on Developin
Information Systems Research
Key dimensions of facilitators and inhibitors for the strategic use of information technology
Journal of Management Information Systems
Engagement of external expertise in information systems implementation
Journal of Management Information Systems - Special section: Strategic and competitive information systems
International Journal of Information Management: The Journal for Information Professionals
An examination of major IS planning problems
International Journal of Information Management: The Journal for Information Professionals
Managing IT for world-class manufacturing: the Indian scenario
International Journal of Information Management: The Journal for Information Professionals
The Journal of Strategic Information Systems
ERP systems adoption: An exploratory study of the organizational factors and impacts of ERP success
Information and Management
Receptivity of India's small and medium-sized enterprises to information system adoption
Enterprise Information Systems
International Journal of Business Information Systems
The impact of 3D e-readiness on e-banking development in Iran: A fuzzy AHP analysis
Expert Systems with Applications: An International Journal
Achieving top management support with business knowledge and role of IT/IS personnel
International Journal of Information Management: The Journal for Information Professionals
Strategic Market and Customer Driven IS/IT Planning Model
International Journal of Strategic Information Technology and Applications
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Following the economic liberalization in 1990s, several Indian organizations have turned to information systems (IS) for improving their competitiveness and overall business performance. The increased demands on the information technology has made it necessary to design effective IS functions and sound IS management processes. This study seeks to gain an understanding of how Indian organizations are designing their IS functions in order to promote the use of information technology for strategic benefits. It also aims to identify critical parameters that would contribute to effective performance of the IS function in Indian organizations. Based on three case studies from diverse industries, we discuss the importance of five parameters-the role of top management, the CEO-CIO relationship, IS department structure, IS planning process and IS implementation that determine the ultimate effectiveness of IS function. Based on the analysis of the case studies, we present several propositions as recommendations for effective design of IS function and IS management processes in Indian firms. The implications for future research and practice are presented.