Determinants of knowledge management with information technology support impact on firm performance

Authors:
Shu-Hui Chuang;Chechen Liao;Shinyi Lin
Affiliations:
Department of Business Administration, Asia University, Wufeng, Taichung, Taiwan 41354;Department of Information Management, National Chung Cheng University, Minxiong, Taiwan;Master Program of Business Administration, National Taichung University of Education, West District, Taichung, Taiwan
Venue:
Information Technology and Management
Year:
2013

Citing 22
Cited 0

Arrangements for information technology governance: a theory of multiple contingencies

MIS Quarterly
Horizontal mechanisms under differing IS organization contexts

MIS Quarterly
A framework of knowledge management systems: issues and challenges for theory and practice

ICIS '00 Proceedings of the twenty first international conference on Information systems
Organizational knowledge resources

Decision Support Systems - Knowledge management support of decision making
Wellsprings of Knowledge: Building and Sustaining the Sources of Innovation

Wellsprings of Knowledge: Building and Sustaining the Sources of Innovation
Designing Complex Organizations

Designing Complex Organizations
Information technology and economic performance: A critical review of the empirical evidence

ACM Computing Surveys (CSUR)
Reconceptualizing the Context-Design Issue for the Information Systems Function

Organization Science
Tools for Inventing Organizations: Toward a Handbook of Organizational Processes

Management Science
Exploring the Role of Knowledge Management for Enhancing Firm's Innovation and Performance

HICSS '06 Proceedings of the 39th Annual Hawaii International Conference on System Sciences - Volume 07
Executives' perceptions of the business value of information technology: a process-oriented approach

Journal of Management Information Systems - Special issue: Impacts of information technology investment on organizational performance
Information technology and internal firm organization: an exploratory analysis

Journal of Management Information Systems - Special section: Strategic and competitive information systems
A Knowledge Management Success Model: Theoretical Development and Empirical Validation

Journal of Management Information Systems
General Perspectives on Knowledge Management: Fostering a Research Agenda

Journal of Management Information Systems
Toward a Theory of Knowledge Reuse: Types of Knowledge Reuse Situations and Factors in Reuse Success

Journal of Management Information Systems
Knowledge Management: An Organizational Capabilities Perspective

Journal of Management Information Systems
Knowledge Management Enablers, Processes, and Organizational Performance: An Integrative View and Empirical Examination

Journal of Management Information Systems
Organizational forms for knowledge management in photovoltaic solar energy industry

Knowledge-Based Systems
Review: Knowledge management and knowledge management systems: conceptual foundations and research issues

MIS Quarterly
Studying knowledge management in information systems research: discourses and theoretical assumptions

MIS Quarterly
Information technology relatedness, knowledge management capability, and performance of multibusiness firms

MIS Quarterly
Information Technology Support for Interorganizational Knowledge Transfer: An Empirical Study of Law Firms in Norway and Australia

Information Resources Management Journal

Quantified Score

Hi-index	0.00

Visualization

Abstract

The relationship between knowledge management (KM) and firm performance has been the subject of discussion in management literature. However, certain studies have found a significant link between KM and firm performance, whereas others have not. Thus, to better understand the effect of KM on firm performance, this study focuses on the performance effects of KM with information technology support (KMIT). The model of this paper includes three organizational factors: structure, culture, and incentive. Surveys collected from 119 high tech firms were analyzed to test the model. The results confirmed the effect of organizational factors on overall KMIT, which was found to be critical for improving firm performance. Our study has implications for academics and practitioners by providing a better understanding of the importance of KM in explaining firm performance.