Common Knowledge: How Companies Thrive by Sharing What They Know
Common Knowledge: How Companies Thrive by Sharing What They Know
The New Organizational Wealth: Managing and Measuring Knowledge-Based Assets
The New Organizational Wealth: Managing and Measuring Knowledge-Based Assets
Measuring Knowledge Management Effectiveness in Communities of Practice
HICSS '04 Proceedings of the Proceedings of the 37th Annual Hawaii International Conference on System Sciences (HICSS'04) - Track 8 - Volume 8
The Role of Knowledge Management Governance in the Implementation of Strategy
HICSS '06 Proceedings of the 39th Annual Hawaii International Conference on System Sciences - Volume 07
Executives' perceptions of the business value of information technology: a process-oriented approach
Journal of Management Information Systems - Special issue: Impacts of information technology investment on organizational performance
A Knowledge Management Success Model: Theoretical Development and Empirical Validation
Journal of Management Information Systems
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Knowledge Management KM governance is the implementation of authority through a framework to ensure the delivery of anticipated or predicted benefits of KM strategy development and implementation in an authorized and regulated manner. KM governance also relies on measurement and evaluation of the effectiveness and efficiency of all aspects of KM, particularly the outcomes of strategy implementation to ensure that strategic benefits are realized. This paper examines the results of a global survey of people involved in the development and implementation of KM strategies. Responses came from 34 countries across every continent. Using descriptive and inferential statistics, this paper finds clear evidence of the measurability of KM outcomes through KM governance. These research findings strengthen the proposition that KM governance supports the capacity of KM governance to realize and reveal the value from, or the return on investment ROI of KM strategy development and implementation; the selection of KM tools and techniques is less of a consideration in this regard.