Electronic markets and electronic hierarchies
Communications of the ACM
The emerging role of electronic marketplaces on the Internet
Communications of the ACM
Reducing buyer search costs: implications for electronic marketplaces
Management Science - Special issue: Frontier research on information systems and economics
Building consumer trust online
Communications of the ACM
Frictionless Commerce? A Comparison of Internet and Conventional Retailers
Management Science
Product Customization and Price Competition on the Internet
Management Science
Economics of an Information Intermediary with Aggregation Benefits
Information Systems Research
An exploratory study of the emerging role of electronic intermediaries
International Journal of Electronic Commerce
Two-Sided Network Effects: A Theory of Information Product Design
Management Science
Search and Collusion in Electronic Markets
Management Science
Retail Bank Services Strategy: A Model of Traditional, Electronic, and Mixed Distribution Choices
Journal of Management Information Systems
A Model of Neutral B2B Intermediaries
Journal of Management Information Systems
Evolution of Prices in Electronic Markets Under Diffusion of Price-Comparison Shopping
Journal of Management Information Systems
Design and Ownership of Two-Sided Networks: Implications for Internet Platforms
Journal of Management Information Systems
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Online intermediaries have recently started offering database services to donors and certification services to nonprofit organizations through the Internet. We conceptualize a donor-to-nonprofit (D2N) marketplace as an online intermediary that offers these two services and examine its effect on fund-raising strategies of nonprofit organizations using an analytical model based on spatial competition under incomplete information with donor search. We characterize the signaling equilibria where certification of quality conveys information about organizational effectiveness in generating socially valuable services. Interestingly, the emergence of the D2N marketplace may lead to a drop in total net fund-raising revenues in the market, despite the fact that the intermediary's database service eliminates search costs for some donors. We also explain why such a marketplace may deliberately lower the accuracy of its certification process.