Public management information systems: theory and prescription
Public Administration Review - Special issue: public management information systems
A scientific methodology for MIS case studies
MIS Quarterly
Past, present, and future of decision support technology
Decision Support Systems - Special issue: Decision support systems: Directions for the next decade
The appropriation of e-mail and the Internet by members of the Swiss Parliament
Information Polity - Use of ICT by Members of Parliament
A business intelligence system
IBM Journal of Research and Development
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Business Intelligence (BI) is an established instrument to support public administrations in their management tasks by increasing their information level. BI is of special interest in the context of introducing accrual accounting in public administrations as this affects the information level of different stakeholders, leading to a possible decrease for municipal councils. The principal-agent theory can help to explain different behavioral intentions of the stakeholders concerning the introduction of BI. We employ a single qualitative case study to analyze these behavioral intentions. It shows that the introduction of accrual accounting did decrease the information level of the municipal council making the principal-agent problems possible. Furthermore, it shows that BI might be a solution for this problem. Therefore, council members show the behavioral intention to support the BI implementation while administration staff members rather resist it. Based on these finding, we discuss implications for practice and future research.