Task-technology fit and individual performance
MIS Quarterly
Contextual design: defining customer-centered systems
Contextual design: defining customer-centered systems
A set of principles for conducting and evaluating interpretive field studies in information systems
MIS Quarterly - Special issue on intensive research in information systems
The building blocks of experience: an early framework for interaction designers
DIS '00 Proceedings of the 3rd conference on Designing interactive systems: processes, practices, methods, and techniques
Coordinating User Interfaces for Consistency
Coordinating User Interfaces for Consistency
Management Information Systems
Management Information Systems
Software infrastructure and design challenges for ubiquitous computing applications
Communications of the ACM
Building the ubiquitous computing user experience
CHI '01 Extended Abstracts on Human Factors in Computing Systems
Graceful degradation of user interfaces as a design method for multiplatform systems
Proceedings of the 9th international conference on Intelligent user interfaces
Task modeling for ambient intelligent environments: design support for situated task executions
TAMODIA '05 Proceedings of the 4th international workshop on Task models and diagrams
Understanding users' experience of interaction
EACE '05 Proceedings of the 2005 annual conference on European association of cognitive ergonomics
Mental models: knowledge in the head and knowledge in the world
ICLS '96 Proceedings of the 1996 international conference on Learning sciences
Designing for totality of mobile and non-mobile interaction: a case study
CHI '07 Extended Abstracts on Human Factors in Computing Systems
X-Gov Planning: How to Apply Cross Media to Government Services
ICDS '08 Proceedings of the Second International Conference on Digital Society
FEATURE: When users "do" the Ubicomp
interactions - Pencils before pixels: a primer in hand-generated sketching
Quality of learning in ubiquitous interaction
Proceedings of the 14th European conference on Cognitive ergonomics: invent! explore!
Distributed user experience in persuasive technology environments
PERSUASIVE'07 Proceedings of the 2nd international conference on Persuasive technology
The Design of Everyday Things
Developing an expert evaluation method for user eXperience of cross-platform web services
Proceedings of the 13th International MindTrek Conference: Everyday Life in the Ubiquitous Era
Cross-platform service user experience: a field study and an initial framework
Proceedings of the 12th international conference on Human computer interaction with mobile devices and services
Designing iTV based crossmedia personalized informal learning contexts
Proceedings of the 14th International Academic MindTrek Conference: Envisioning Future Media Environments
Proceddings of the 9th international interactive conference on Interactive television
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Systems that are extended across multiple media, e.g., a mobile device and a desktop computer, are becoming increasingly popular. One reason for this is their ability to provide pervasive support for human activities across a range of contextual settings. Despite the value that these cross media systems offer, there are aspects that detract from their efficient utilization. This article reports the findings from an empirical case study exploring the adoption and use of a cross media fitness system. The system's general fit with the ways users carry out their activities is a central determinant of utilization. However, the adoption and use of a cross media system is also essentially influenced through the user experience process. This article describes distinct system characteristics that were found to influence coherent user experience. Based on these findings, we propose design responses that address a systemic out of box experience, crossmedial referencing and explication of a holistic system image. This study provides new insight into how users interact with and perceive cross media systems and identifies distinct focus areas for future research and design of heterogeneous and pervasive information technology.