Using while moving: HCI issues in fieldwork environments
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on human-computer interaction with mobile systems
ICIS '00 Proceedings of the twenty first international conference on Information systems
Personal and Ubiquitous Computing
Utilization of pervasive IT compromised?: understanding the adoption and use of a cross media system
Proceedings of the 7th International Conference on Mobile and Ubiquitous Multimedia
Crossmedia Systems Constructed around Human Activities: A Field Study and Implications for Design
INTERACT '09 Proceedings of the 12th IFIP TC 13 International Conference on Human-Computer Interaction: Part II
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The focus of the project is to design for mobile needs of users to support activities that closely relate to non-mobile contexts. We selected the real estate industry for a case study and conducted an in-depth research to gain a deeper understanding of the office (non-mobile) and mobile work environments of realtors and the social context of interaction with their clients. We identified some unique challenges that such a mixed work environment proposes. Recording contextual data in the mobile environment and streamlining it with huge amount of other related unorganized information in the non-mobile environment was identified as the main challenge. We designed an integrated system of a web-based application "REMAP" (for information analysis) and a mobile device "NotePod" (for information capture). The paper talks about some of the main research and findings, the design concept proposed, and finally some lessons learnt that we could extend to similar mixed contexts.