Coordinating user interfaces for consistency
Coordinating user interfaces for consistency
Designing Web Usability: The Practice of Simplicity
Designing Web Usability: The Practice of Simplicity
Software infrastructure and design challenges for ubiquitous computing applications
Communications of the ACM
A Survey of Context-Aware Mobile Computing Research
A Survey of Context-Aware Mobile Computing Research
Graceful degradation of user interfaces as a design method for multiplatform systems
Proceedings of the 9th international conference on Intelligent user interfaces
Distributed interface bits: dynamic dialogue composition from ambient computing resources
Personal and Ubiquitous Computing
Distributed User Interface Elements to support Smart Interaction Spaces
ISM '05 Proceedings of the Seventh IEEE International Symposium on Multimedia
Towards an approach for multi-device interface design
WebMedia '05 Proceedings of the 11th Brazilian Symposium on Multimedia and the web
Mobile Interaction Design
Mobile kits and laptop trays: managing multiple devices in mobile information work
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
FEATURE: When users "do" the Ubicomp
interactions - Pencils before pixels: a primer in hand-generated sketching
On modeling: The experience cycle
interactions - Optimistic futurism
Utilization of pervasive IT compromised?: understanding the adoption and use of a cross media system
Proceedings of the 7th International Conference on Mobile and Ubiquitous Multimedia
Continuous User Interfaces for Seamless Task Migration
Proceedings of the 13th International Conference on Human-Computer Interaction. Part III: Ubiquitous and Intelligent Interaction
Crossmedia Systems Constructed around Human Activities: A Field Study and Implications for Design
INTERACT '09 Proceedings of the 12th IFIP TC 13 International Conference on Human-Computer Interaction: Part II
Developing an expert evaluation method for user eXperience of cross-platform web services
Proceedings of the 13th International MindTrek Conference: Everyday Life in the Ubiquitous Era
Distributed user experience in persuasive technology environments
PERSUASIVE'07 Proceedings of the 2nd international conference on Persuasive technology
Requirements for measuring the success of persuasive technology applications
Proceedings of the 7th International Conference on Methods and Techniques in Behavioral Research
Lost in transition: issues in designing crossmedia applications and services
Proceedings of the 29th ACM international conference on Design of communication
Challenges in designing inter-usable systems
INTERACT'11 Proceedings of the 13th IFIP TC 13 international conference on Human-computer interaction - Volume Part I
Push and pull of web user interfaces in multi-device environments
Proceedings of the International Working Conference on Advanced Visual Interfaces
A logical framework for multi-device user interfaces
Proceedings of the 4th ACM SIGCHI symposium on Engineering interactive computing systems
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Many web-based services utilize both desktop and mobile terminals in delivering content and functionality to their users. In terms of user experience (UX), the overall chain of interactions, including mobile and non-mobile settings, becomes a central design target. The aim of this study was to investigate, what are the key elements of user experience associated with these, cross-platform interactions. This paper presents the findings from a four week long field study with three web-based cross-platform services. During the study, participants used the services on both their PCs and mobile devices. Diaries and interviews were used for gathering users' experiences with the services. Based on our findings and reflection with related work, we argue that central elements of cross-platform service UX include fit for cross-contextual activities, flow of interactions and content, and perceived service coherence. We propose an initial conceptual framework of cross-platform user experience. The framework can be used to guide the design of cross-platform web services, as it draws attention to elements of user experience that are essentially influenced by the characteristics of cross-platform settings.