Empirical research in information systems: the practice of relevance
MIS Quarterly - Special issue on intensive research in information systems
The measurement of user information satisfaction
Communications of the ACM
Research Report: Empirical Test of an EDI Adoption Model
Information Systems Research
A longitudinal study of expectations in small business internet commerce
International Journal of Electronic Commerce - Special issue: Developing the business components of the digital economy
A Trust Model for Consumer Internet Shopping
International Journal of Electronic Commerce
Emergence of service-added model in B2C for small-sized companies
ICEC '06 Proceedings of the 8th international conference on Electronic commerce: The new e-commerce: innovations for conquering current barriers, obstacles and limitations to conducting successful business on the internet
A conceptual model for the process of IT innovation adoption in organizations
Journal of Engineering and Technology Management
Routinisation of B2B E-commerce by small firms: A process perspective
Information Systems Frontiers
A study of the institutional forces influencing the adoption intention of RFID by suppliers
Information and Management
Journal of Electronic Commerce in Organizations
An Investigation into the Adoption of Electronic Commerce among Saudi Arabian SMEs
Journal of Electronic Commerce in Organizations
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Despite the proliferation of Internet retailing and the relative novelty and complexity of this phenomenon, very little theory-guided qualitative research has been conducted to improve our understanding of the adoption of Internet retailing project by SMEs. This study presents a theoretical framework for analyzing the adoption of Internet retailing for SMEs. Organizational readiness (IT sophistication, financial resources, and customer readiness), perceived benefits of Internet retailing, and environmental factors are proposed to be the key drivers of adoption of Internet retailing. This research was designed using a qualitative approach through in-depth case studies selected from firms in Hong Kong where there is a proliferation of SMEs. The contextual meaning and practical manifestation of the key adoption factors were captured through the case studies. Our findings provide preliminary support for the proposed research framework, and contribute towards a better conceptual and practical understanding of the main factors driving SMEs to adopt Internet retailing. Contrary to popular belief, customer readiness for Internet shopping was not found to be a significant factor influencing SMEs' decision to adopt Internet retailing.