The logic of electronic markets
Harvard Business Review
A strategic analysis of electronic marketplaces
MIS Quarterly - Special issue on the strategic use of information systems
A set of principles for conducting and evaluating interpretive field studies in information systems
MIS Quarterly - Special issue on intensive research in information systems
Initial trust, perceived risk, and the adoption of internet banking
ICIS '00 Proceedings of the twenty first international conference on Information systems
Information Systems Research
The Illusory Diffusion of Innovation: An Examination of Assimilation Gaps
Information Systems Research
Internet Retailing Adoption by Small-to-Medium Sized Enterprises (SMEs): A Multiple-Case Study
Information Systems Frontiers
An integrated model of information systems adoption in small businesses
Journal of Management Information Systems
Electronic Commerce Research and Applications
Analyzing contextual antecedents for the stage-based diffusion of electronic supply chain management
Electronic Commerce Research and Applications
Information systems frontiers editorial December 2012
Information Systems Frontiers
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Prior research on e-business based on the TOE framework and the factor based variance approach have yielded mixed results in that differences exist in terms of the identified technology, organisation and environmental factors and their influence at different steps of the routinisation trajectory. In this research we probe deeper into the routinisation phenomenon and investigate the process in a bid to understand `when' and `why' certain TOE factors become crucial determinants at different stages of the routinisation process. The context of our study is integration of B2B e-markets by four small firms. Our findings from interpretive case studies indicate that changes in organisational characteristic (such as IT infrastructure), environmental characteristics (such as e-business usage in the industry), and perceptions of e-business (risk and benefit) over time influenced movement along the routinisation trajectory. There is evidence that in high risk e-business, the ability to conduct trials with controlled risk is a crucial determinant of progression from initial to continued usage. Also, contrary to the independent effects of the organisation, environment and technology characteristics assumed in prior research, we found that it is the interaction effect of the three factors that determined initial attitude, initial usage and continued usage. Based on our findings we develop a process model of e-business routinisation and discuss the theoretical and practical implications.