A systems thinking framework for knowledge management
Decision Support Systems - Knowledge management support of decision making
Decision Support Systems - Knowledge management support of decision making
Organizational knowledge resources
Decision Support Systems - Knowledge management support of decision making
Decision Support Systems - Knowledge management support of decision making
Decision Support Systems - Special issue: Decision support systems: Directions for the next decade
Decision Support Systems - Special issue: Decision support systems: Directions for the next decade
Knowledge and Information Systems
The Relationship between Information and Knowledge and the Role of IT in Knowledge Management
HICSS '02 Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume 4 - Volume 4
Understanding qualitative data: a framework of text analysis methods
Journal of Management Information Systems - Special section: Strategic and competitive information systems
A business process context for Knowledge Management
Decision Support Systems
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While the role of knowledge management (KM) for decision support is well acknowledged, there is a gap between existing KM theory and actual KM practice in real-life decision-making. This paper aims to illustrate this gap by studying the report of the Columbia Accident Investigation Board, focusing on diagnosed pre-explosion problems in decision-making processes, and prescribed post-explosion recommendations. The paper's research contribution is two-fold: 1) consolidating two KM frameworks to one research tool, to serve as lens for studying decision-making processes and 2) providing convincing evidence regarding the role of the KM perspective in organizational decision-making processes.