System development methods—a comparative investigation
MIS Quarterly
Fundamentals of software engineering
Fundamentals of software engineering
Total information systems management: a European approach
Total information systems management: a European approach
Understanding Quality in Conceptual Modeling
IEEE Software
Quality function deployment usage in software development
Communications of the ACM
Business Process Engineering: Reference Models for Industrial Enterprises
Business Process Engineering: Reference Models for Industrial Enterprises
Architecture of Integrated Information Systems: Foundations of Enterprise Modelling
Architecture of Integrated Information Systems: Foundations of Enterprise Modelling
A Reference Model for Designing an E-Commerce Curriculum
IEEE Concurrency
What Makes a Good Data Model? Evaluating the Quality of Entity Relationship Models
ER '94 Proceedings of the13th International Conference on the Entity-Relationship Approach
The Guidelines of Modeling - An Approach to Enhance the Quality in Information Models
ER '98 Proceedings of the 17th International Conference on Conceptual Modeling
How organizations adopt information system process innovations: a longitudinal analysis
European Journal of Information Systems
Identifying the quality of e-commerce reference models
ICEC '04 Proceedings of the 6th international conference on Electronic commerce
Tool Support for the Collaborative Design of Reference Models — A Business Engineering Perspective
HICSS '06 Proceedings of the 39th Annual Hawaii International Conference on System Sciences - Volume 01
Data & Knowledge Engineering - Special issue: Quality in conceptual modeling
Reference modeling and method construction: a design science perspective
Proceedings of the 2006 ACM symposium on Applied computing
Factors and measures of business process modelling: model building through a multiple case study
European Journal of Information Systems - Special section: PACIS 2004
A configurable reference modelling language
Information Systems
A business process context for Knowledge Management
Decision Support Systems
Evaluating the quality of reference models
ER'00 Proceedings of the 19th international conference on Conceptual modeling
Design science in information systems research
MIS Quarterly
A flexible approach to information systems developmoent
MIS Quarterly
Business process reference models: survey and classification
BPM'05 Proceedings of the Third international conference on Business Process Management
BPM'05 Proceedings of the Third international conference on Business Process Management
The measurement of perceived ontological deficiencies of conceptual modeling grammars
Data & Knowledge Engineering
Computers and Industrial Engineering
Proposing an ISO/IEC 15504-2 compliant method for process capability/maturity models customization
PROFES'11 Proceedings of the 12th international conference on Product-focused software process improvement
Assessing the open source development processes using OMM
Advances in Software Engineering
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Little academic work exists on managing reference model development and measuring reference model quality, yet there is a clear need for higher quality reference models. We address this gap by developing a quality management and measurement instrument. The foundation for the instrument is the well-known Quality Function Deployment (QFD) approach. The QFD-based approach incorporates prior research on reference model requirements and development approaches. Initial evaluation of the instrument is carried out with a case study of a logistic reference process. The case study reveals that the instrument is a valuable tool for the management and estimation of reference model quality.