Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
Managing information systems
A scientific methodology for MIS case studies
MIS Quarterly
Distributed artificial intelligence: vol. 2
A social process model of user-analyst relationships
MIS Quarterly
Decision conferencing for systems planning
Information and Management
Transforming work: collaboration, learning, and design
Communications of the ACM
The politics of design: representing work
Communications of the ACM
A framework for identifying software project risks
Communications of the ACM
Social informatics in information science: an introduction
Journal of the American Society for Information Science
Investigating information systems with action research
Communications of the AIS
Building the Virtual State: Information Technology and Institutional Change
Building the Virtual State: Information Technology and Institutional Change
Business Dynamics
Introduction to System Dynamics Modeling with Dynamo
Introduction to System Dynamics Modeling with Dynamo
Information Sharing between and within Governments
Information Sharing between and within Governments
Socio-technical and human cognition elements of information systems
Systems design meets Habermas, Foucault and Latour
Socio-technical and human cognition elements of information systems
A Paradigmatic Analysis Contrasting Information Systems Development Approaches and Methodologies
Information Systems Research
Information Systems Research
Information Systems Research
Knowing in Practice: Enacting a Collective Capability in Distributed Organizing
Organization Science
Public information technology
Information Systems Research
Software processes and project performance
Journal of Management Information Systems - Special section: Information technology and its organizational impact
Assessing capability for justice information sharing
dg.o '07 Proceedings of the 8th annual international conference on Digital government research: bridging disciplines & domains
Making e-Government systems workable: Exploring the evolution of frames
The Journal of Strategic Information Systems
Information systems in the public sector: The e-Government enactment framework
The Journal of Strategic Information Systems
Factors that affect software systems development project outcomes: A survey of research
ACM Computing Surveys (CSUR)
Digital capability assessment for egovernment: a multi-dimensional approach
EGOV'06 Proceedings of the 5th international conference on Electronic Government
Agile development in a bureaucratic arena-A case study experience
International Journal of Information Management: The Journal for Information Professionals
Value Sensitive Transfer VST of Systems Among Countries: Towards a Framework
International Journal of Electronic Government Research
The Key Role of Interfaces in IT Outsourcing Relationships
International Journal of Information Technologies and Systems Approach
IT's alive!!: social media to promote public health
Proceedings of the 14th Annual International Conference on Digital Government Research
Proceedings of the 14th Annual International Conference on Digital Government Research
Towards a smart State? Inter-agency collaboration, information integration, and beyond
Information Polity - ICT, public administration and democracy in the coming decade
Key factors and processes for digital government success
Information Polity - Key Factors and Processes for Digital Government Success
| Hi-index | 0.00 |
Many information systems development (ISD) initiatives fail to deliver the expected benefits. An important percentage of these are the result of social and organizational factors, not simply technical failures. This paper explores the dynamics of these social and organizational factors to better understand the causes of success and failure. Based on data from a detailed case analysis of an ISD project, the paper depicts the ISD process as an emergent and dynamic one, characterized by continuous local adaptations. The paper ends with a proposal of a feedback-rich framework, based on a practice view of sociotechnical change that offers theoretical insights and practical heuristics to system developers and project managers.