Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
In the age of the smart machine: the future of work and power
In the age of the smart machine: the future of work and power
Critical issues in information systems research
Soft systems methodology in action
Soft systems methodology in action
Modelling offices through discourse analysis: the SAMPO approach
The Computer Journal - Special issue on models and architectures
Information systems development and communicative action theory
Information and Management
Representation and communication—a speech act based approach to information systems design
Information Systems - Special issue: advanced information systems engineering
Ecological studies of professional programmers
Communications of the ACM
Rigor and relevance in MIS research: beyond the approach of positivism alone
MIS Quarterly - Special issue on intensive research in information systems
A set of principles for conducting and evaluating interpretive field studies in information systems
MIS Quarterly - Special issue on intensive research in information systems
European Journal of Information Systems
Prometheus Wired: The Hope for Democracy in the Age of Network Technology
Prometheus Wired: The Hope for Democracy in the Age of Network Technology
Trouble with Computers: Usefulness, Usability, and Productivity
Trouble with Computers: Usefulness, Usability, and Productivity
Understanding Computers and Cognition: A New Foundation for Design
Understanding Computers and Cognition: A New Foundation for Design
A Paradigmatic Analysis Contrasting Information Systems Development Approaches and Methodologies
Information Systems Research
Information Technology and Productivity: Evidence from Country-Level Data
Management Science
Special issue: impacts of information technology investment on organizational performance
Journal of Management Information Systems - Special issue: Impacts of information technology investment on organizational performance
Information systems development as emergent socio-technical change: a practice approach
European Journal of Information Systems - Special issue: From technical to socio-technical change: Tackling the human and organizational aspects of systems development projects
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This chapter begins with a review of the theoretical foundations that are common in the systems design literature, before moving to draw upon the work of three prominent social theorists to analyse and critique a particular case of information systems design. It is argued that in different, but complimentary ways, each theorist offers systems designers compelling insights to guide their work. In particular, it is argued that Habermas' understanding of "Ideal speech"; Foucault's understanding of "power/ knowledge" and "discipline"; and Latour's understanding of systems as "networks"; confirms that social theory is able to offer systems designers concrete recommendations to guide their work.