Knowledge-Based Expert Systems
Computer - IEEE Centennial: the state of computing
An investigation of user-led system design: rational and political perspectives
Communications of the ACM - Special section on management of information systems
Building expert systems
Knowledge acquisition for expert systems
Knowledge acquisition for expert systems
Lead users: a source of novel product concepts
Management Science
Business implications of knowledge-based systems. part II
ACM SIGMIS Database
Eliciting and modelling expert knowledge
Decision Support Systems
Applying inductive learning to enhance knowledge-based expert systems
Decision Support Systems
AI Expert
Knowledge-based systems: implications for human-computer interfaces
Knowledge-based systems: implications for human-computer interfaces
A Prototyping Language for Real-Time Software
IEEE Transactions on Software Engineering
Information requirements specification I: Brainstorming collective decision-making approach
Information Processing and Management: an International Journal
Information requirements specification II: Brainstorming collective decision-making technique
Information Processing and Management: an International Journal
A survey of knowledge acquisition techniques and their relevance to managerial problem domains
Decision Support Systems
Expert systems: knowledge, uncertainty, and decision
Expert systems: knowledge, uncertainty, and decision
Information analysis: selected readings
Information analysis: selected readings
Knowledge acquisition for expert systems: a practical handbook
Knowledge acquisition for expert systems: a practical handbook
Developing knowledge-based systems: reorganizing the system development life cycle
Communications of the ACM
Four paradigms of information systems development
Communications of the ACM
Successful application of communication techniques to improve the systems development process
Information and Management
Defining managerial problems: a framework for prescriptive theorizing
Management Science
Object-oriented analysis
A Survey of Information Requirements Analysis Techniques
ACM Computing Surveys (CSUR)
An assessment of the prototyping approach to information systems development
Communications of the ACM
Information Systems in Organizations
Information Systems in Organizations
Software Engineering Economics
Software Engineering Economics
A participative approach to forward planning and system change
Proceedings of the 2nd Conference of the European Cooperation on Informatics: Information Systems Methodology
Management information requirements assessment: the state of the art
ACM SIGMIS Database
Development of computer-based information systems: a communication perspective
ACM SIGCPR Computer Personnel
System development: an empirical study of user communication
ACM SIGMIS Database
IEEE Transactions on Computers
Strategies for information requirements determination
IBM Systems Journal
Customer-developer links in software development
Communications of the ACM
A soft systems approach to input distribution estimation for a non-stationary demand process
WSC '95 Proceedings of the 27th conference on Winter simulation
From domain modeling to collaborative domain construction
Proceedings of the 1st conference on Designing interactive systems: processes, practices, methods, & techniques
Acquiring knowledge about group facilitation: research propositions
SIGCPR '96 Proceedings of the 1996 ACM SIGCPR/SIGMIS conference on Computer personnel research
ACM SIGSOFT Software Engineering Notes
Lessons from three years of Web development
Communications of the ACM
Tacit to explicit: transforming knowledge through cognitive mapping—an experiment
SIGCPR '99 Proceedings of the 1999 ACM SIGCPR conference on Computer personnel research
IDM: a methodology for intranet design
ICIS '98 Proceedings of the international conference on Information systems
ACM SIGMIS Database - Special issue on Critical analysis of ERP systems: the macro level
Using simulation-based experiments for software requirements engineering
Annals of Software Engineering
Improving information requirements determination: a cognitive perspective
Information and Management
Adaptive evolutionary information systems
Information Technology and Management
A refresher in data flow diagramming: an effective aid for analysts
Communications of the ACM - Why CS students need math
Knowledge impacts of user participation: a cognitive perspective
Proceedings of the 2004 SIGMIS conference on Computer personnel research: Careers, culture, and ethics in a networked environment
Modeling the planning process in advanced planning systems
Information and Management
Information systems development as emergent socio-technical change: a practice approach
European Journal of Information Systems - Special issue: From technical to socio-technical change: Tackling the human and organizational aspects of systems development projects
Improving the quality of conceptual modeling using cognitive mapping techniques
Data & Knowledge Engineering - Special issue: Quality in conceptual modeling
Business process modeling with group support systems
Journal of Management Information Systems
Journal of Management Information Systems
Stopping Behavior of Systems Analysts During Information Requirements Elicitation
Journal of Management Information Systems
Journal of Management Information Systems
Patterns and measures of digitalisation in business unit communication
International Journal of Business Information Systems
An analytical model for requirements activities and software product quality
Journal of Computational Methods in Sciences and Engineering - Selected papers from the International Conference on Computer Science, Software Engineering, Information Technology, e-Business, and Applications, 2004
Generating systems requirements with facilitated group techniques
Human-Computer Interaction
Journal of Management Information Systems
Quantitative assessment of enterprise resource planning software customisation
International Journal of Information Systems and Change Management
Mental models of security risks
FC'07/USEC'07 Proceedings of the 11th International Conference on Financial cryptography and 1st International conference on Usable Security
Work-domain knowledge in usability evaluation: Experiences with Cooperative Usability Testing
Journal of Systems and Software
Using service responsibility tables to supplement UML in analyzing e-service systems
Decision Support Systems
The brave new world of design requirements
Information Systems
Determining information requirements for an EIS
MIS Quarterly
Tangible media in process modeling: a controlled experiment
CAiSE'11 Proceedings of the 23rd international conference on Advanced information systems engineering
Journal of Management Information Systems
Definition and evaluation of product configurator development strategies
Computers in Industry
Towards a competency model for requirements analysts
Information Systems Journal
Deriving knowledge representation guidelines by analyzing knowledge engineer behavior
Decision Support Systems
Information systems for marine protected areas: How do users interpret desirable data attributes?
Environmental Modelling & Software
A User-Oriented Model of Factors that Affect Information Requirements Determination Process Quality
Information Resources Management Journal
Systematizing requirements elicitation technique selection
Information and Software Technology
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Requirements analysis (RA) involves end users and systems analysts interacting in an effort to recognize and specify the data and information needed to develop an information system. In the design of expert systems, a similar process of eliciting information, in this case human knowledge, has been studied under the banner of knowledge acquisition (KA). When examined closely, many entities and processes involved in RA and KA are almost identical. However, researchers in each area are seemingly unaware of the developments in the other area. In order to facilitate a merged awareness of both research streams, this article compares representative RA and KA techniques, which are grouped, according to elicitation mode, on three dimensions: communication obstacles, a technique's focus of control, and the nature of the understanding gained from using the technique. This comparison demonstrates that these two research streams have many things in common and that researchers in one area can benefit from developments in the other area. Additionally, this analysis leads to several suggested research areas: (1) rigorous examinations of these techniques as they are used to overcome communication obstacles and to enrich understanding; (2) investigations into the seeming match between certain elicitation types and problem domain categories; (3) examinations into synergetic effects of elicitation techniques; (4) development of more techniques for eliciting information requirements to serve emerging needs; and (5) comparisons of the relative advantage of generalized versus specialized elicitation techniques.