Successful application of communication techniques to improve the systems development process

Influencing users to obtain cooperation and compliance in the context of systems design and implementation

SIGCPR '91 Proceedings of the 1991 conference on SIGCPR

A synthesis of research on requirements analysis and knowledge acquisition techniques

MIS Quarterly

Interpersonal skills for cooperative user-analyst relationships: some research issues

ACM SIGMIS Database

Innovative teaching materials and methods for systems analysis and design

ACM SIGMIS Database

Resolving cognitive conflict in requirements definition: a blackboard-based model and system architecture

SIGCPR '94 Proceedings of the 1994 computer personnel research conference on Reinventing IS : managing information technology in changing organizations: managing information technology in changing organizations

A future for professional communicators in software engineering

SIGDOC '94 Proceedings of the 12th annual international conference on Systems documentation: technical communications at the great divide

The relationship between user participation and user satisfaction: an investigation of four contingency factors

MIS Quarterly

Acquiring knowledge about group facilitation: research propositions

SIGCPR '96 Proceedings of the 1996 ACM SIGCPR/SIGMIS conference on Computer personnel research

The contribution of shared knowledge to IS group performance

MIS Quarterly

The effects of customized communication skills training on undergraduate information systems majors

SIGCPR '97 Proceedings of the 1997 ACM SIGCPR conference on Computer personnel research

Overcoming communication obstacles in user-analyst interaction for functional requirements elicitation

ACM SIGSOFT Software Engineering Notes

Tell me a good story: using narrative analysis to examine information requirements interviews during an ERP implementation

ACM SIGMIS Database - Special issue on Critical analysis of ERP systems: the macro level

Communication skills of technical professionals: a report for schools of business administration

ACM SIGCPR Computer Personnel

Traditional, iterative, and component-based development: A social analysis of software development paradigms

Information Technology and Management

Improving information requirements determination: a cognitive perspective

Information and Management

IT acceptance: managing user—IT group boundaries

ACM SIGMIS Database

Managing IT projects: communication pitfalls and bridges

Journal of Information Science

Improving the quality of conceptual modeling using cognitive mapping techniques

Data & Knowledge Engineering - Special issue: Quality in conceptual modeling

Business process modeling with group support systems

Journal of Management Information Systems

Effects of four modes of group communication on the outcomes of software requirements determination

Journal of Management Information Systems

Stopping Behavior of Systems Analysts During Information Requirements Elicitation

Journal of Management Information Systems

An Empirical Investigation of User Requirements Elicitation: Comparing the Effectiveness of Prompting Techniques

Journal of Management Information Systems

An analytical model for requirements activities and software product quality

Journal of Computational Methods in Sciences and Engineering - Selected papers from the International Conference on Computer Science, Software Engineering, Information Technology, e-Business, and Applications, 2004

Determining information requirements for an EIS

MIS Quarterly

The impact of analyst-induced misinformation on the requirements elicitation process

MIS Quarterly

Sustainable e-Recruiting Portals: How to Motivate Applicants to Stay Connected throughout their Careers?

International Journal of Technology and Human Interaction

A User-Oriented Model of Factors that Affect Information Requirements Determination Process Quality

Information Resources Management Journal