Successful application of communication techniques to improve the systems development process
Information and Management
Requisite skills for new MIS hires
ACM SIGMIS Database
Knowledge, skills and abilities of information systems professionals: past, present, and future
Information and Management
MIS skills for the 1990s: a survey of MIS managers' perceptions
Journal of Management Information Systems
Information systems development and communicative action theory
Information and Management
Information systems '95 curriculum model: a collaborative effort
ACM SIGMIS Database
Information systems curriculum recommendations for the 80s: undergraduate and graduate programs
Communications of the ACM
Patterns of Excellence for Is Professionals: An Analysis of Communication Behavior
Patterns of Excellence for Is Professionals: An Analysis of Communication Behavior
Educating the renaissance engineer
IEEE Spectrum
Proceedings of the 2006 ACM SIGMIS CPR conference on computer personnel research: Forty four years of computer personnel research: achievements, challenges & the future
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The business community has frequently complained about the poor quality of college graduates' communication skills, with information systems and computer science graduates often criticized most severely. The purpose of this research was to investigate and analyze the communication skills of information systems (IS) personnel in terms of current and desired skill levels as perceived by their managers. This paper presents a survey of IS managers which revealed findings concerning: (1) the perceived importance of communication skills to technical professionals, (2) the perceived communication skills levels of these employees as compared to those of employees in nontechnical fields, and (3) the expected levels of communication skills of college graduates in technical fields. For example, the findings reconfirm the need for more communication skills education and training for IS students. The findings and their implications for graduates and professionals in technical fields are discussed.