Toward automating the software-development cycle
Communications of the ACM
A guide to expert systems
Building expert systems
Some studies in machine learning using the game of checkers
Computers & thought
Software and Its Development
Building Effective Decision Support Systems
Building Effective Decision Support Systems
Managing expert systems projects: factors critical for successful implementation
SIGCPR '87 Proceedings of the conference on The 1987 ACM SIGBDP-SIGCPR Conference
On the context-dependency of selection criteria for expert systems projects
SIGCPR '87 Proceedings of the conference on The 1987 ACM SIGBDP-SIGCPR Conference
Reducing managerial risk with expert systems
SIGCPR '87 Proceedings of the conference on The 1987 ACM SIGBDP-SIGCPR Conference
Key factors in knowledge acquisition
ACM SIGCPR Computer Personnel
Empirical analysis of inductive knowledge acquisition methods
ACM SIGART Bulletin - Special issue on knowledge acquisition
Towards a diagnostic instrument for assessing the quality of expert systems
SIGBDP '90 Proceedings of the 1990 ACM SIGBDP conference on Trends and directions in expert systems
Expert system problem selection: an innovation management perspective
SIGBDP '90 Proceedings of the 1990 ACM SIGBDP conference on Trends and directions in expert systems
Knowledge acquisition: issues, techniques, and methodology
SIGBDP '90 Proceedings of the 1990 ACM SIGBDP conference on Trends and directions in expert systems
A workshop approach to acquiring knowledge from single and multiple experts
SIGBDP '90 Proceedings of the 1990 ACM SIGBDP conference on Trends and directions in expert systems
A Delphi approach to acquiring knowledge from single and multiple experts
SIGBDP '90 Proceedings of the 1990 ACM SIGBDP conference on Trends and directions in expert systems
A review of barriers to expert system diffusion
SIGBDP '90 Proceedings of the 1990 ACM SIGBDP conference on Trends and directions in expert systems
The implementation of expert systems: a survey of successful implementations
ACM SIGMIS Database
A Data/Knowledge Paradigm for the Modeling and Design of Operations Support Systems
IEEE Transactions on Knowledge and Data Engineering
Assessing expert system applications: A case study
International Journal of Information Management: The Journal for Information Professionals
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The first section of this article showed how expert systems (ESs) evolved from a branch of the artificial intelligence (AI) field which focused on solving difficult, real world problems. A number of frameworks were put forth to show how ESs compare to other information systems (IS), and to help the practitioner identify valuable and feasible ES applications. Further, it was argued that a well-targeted ES may provide the user with a defensible competitive advantage, and because ESs are currently moving from universities into commerce it is now time to investigate their potential.This section moves on from the discussion of identification of ES opportunity into the issues of development and implementation. In comparison to other IS projects, ESs should prove more demanding. And even though the opportunity for strategic advantage may be available, the execution of a successful ES presents many managerial challenges. The discussion draws on previous literature to help identify issues which are likely to be encountered in practical application of ESs in business. Throughout the discussion, research opportunities are raised and the summary presents a research agenda.