Upstream supply chain benefits from e-markets in the UK higher education sector

Authors:
Michael Johnson
Affiliations:
Technology Management Research Group, Department of Communication and Systems, Faculty of Mathematics, Computing and Technology, The Open University, Walton Hall, Milton Keynes, MK7 6AA, UK
Venue:
International Journal of Business Information Systems
Year:
2011

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Abstract

Industrial e-markets present supply chain participants with a number of opportunities as well as challenges. Although some studies promulgate the benefits supply chain participants gain from transacting through industrial e-markets in a number of sectors, few empirical studies have examined the benefits arising from such markets in the public sector. Still even fewer studies specifically focus on the benefits suppliers gain from participation in e-markets. This study expounds the business benefits suppliers gain from participating in two e-markets, Lab-Procure and Education eXchange, in the higher education sector. The study used the Shang and Seddon Enterprise Systems Benefits Framework to determine the benefits suppliers gained from e-market participation. The study found benefits pertaining to the operations, managerial and strategic dimensions of the framework.