Communications of the ACM
Information Systems and Global Diversity
Information Systems and Global Diversity
Building the Virtual State: Information Technology and Institutional Change
Building the Virtual State: Information Technology and Institutional Change
Telecommunications and Information Services for the Poor: Towards a Strategy for Universal Access
Telecommunications and Information Services for the Poor: Towards a Strategy for Universal Access
Developing and Validating Trust Measures for e-Commerce: An Integrative Typology
Information Systems Research
Trust in Electronic Environments
HICSS '03 Proceedings of the 36th Annual Hawaii International Conference on System Sciences (HICSS'03) - Track 9 - Volume 9
Content creation for ICT development projects: integrating normative approaches and community demand
Information Technology for Development
Building Effective Online Marketplaces with Institution-Based Trust
Information Systems Research
Communications of the ACM - Medical image modeling
Representation and Reflexivity in ICT for Development (Telecentre) Research
IDGD '09 Proceedings of the 3rd International Conference on Internationalization, Design and Global Development: Held as Part of HCI International 2009
Digital inclusion in Chilean in rural schools
Proceedings of the 9th International Conference on Interaction Design and Children
E for express: "seeing" the Indian state through ICTD
ICTD'09 Proceedings of the 3rd international conference on Information and communication technologies and development
Access, use and impact of rural telecentres: findings from a village-level exploration
Proceedings of the 4th ACM/IEEE International Conference on Information and Communication Technologies and Development
A Picture and a Thousand Words: Visual Scaffolding for Mobile Communication in Developing Regions
International Journal of Handheld Computing Research
From infomediaries to infomediation at public access venues: lessons from a 3-country study
Proceedings of the Sixth International Conference on Information and Communication Technologies and Development: Full Papers - Volume 1
InfoMe @ teen design days: a multi-disciplinary, design thinking approach to community development
Proceedings of the Sixth International Conference on Information and Communications Technologies and Development: Notes - Volume 2
E-services in the ageing society: An Italian perspective
Journal of E-Governance
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Telecenter studies have shown that the centers become socially relevant only when they provide services in accordance with the needs of the local community. Earlier studies have highlighted the importance of a local intermediary in making telecenters successful. This article shows how trust between citizens and intermediaries at various levels affects the way e-governance services are delivered through telecenters. Drawing on the theoretical framework of the sociology of governance and taking an institutionalist perspective, this article highlights how the institutional membership of the intermediary is critical for effective e-governance service delivery. The article is based on an empirical study of the Akshaya telecenter project in Kerala.