Representation and Reflexivity in ICT for Development (Telecentre) Research

Authors:
Savita Bailur
Affiliations:
London School of Economics,
Venue:
IDGD '09 Proceedings of the 3rd International Conference on Internationalization, Design and Global Development: Held as Part of HCI International 2009
Year:
2009

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Abstract

The author argues there is insufficient discussion of representation (the problems of showing the realities of the lived experiences of the observed settings) and reflexivity (the relationship between knowledge and the ways whereby knowledge is produced) in ICTD literature, particularly regarding telecentre users and non-users. It first reviews six papers from 2007-8 in Information Technologies and International Development and find that the process of research methods and theorizing from findings could be analyzed in more detail. It then shares how deconstructing the research process affected findings in Our Voices telecentre, the author's own case study.