Translating the idea of the egovernment one-stop-shop in indonesia

Authors:
Fathul Wahid
Affiliations:
Department of Informatics, Universitas Islam Indonesia, Yogyakarta, Indonesia, Department of Information Systems, University of Agder, Kristiansand, Norway
Venue:
ICT-EurAsia'13 Proceedings of the 2013 international conference on Information and Communication Technology
Year:
2013

Citing 7
Cited 0

The case research strategy in studies of information systems

MIS Quarterly
A set of principles for conducting and evaluating interpretive field studies in information systems

MIS Quarterly - Special issue on intensive research in information systems
Generalizing Generalizability in Information Systems Research

Information Systems Research
E-Government Challenges and the Role of Political Leadership in Indonesia: The Case of Sragen

HICSS '08 Proceedings of the Proceedings of the 41st Annual Hawaii International Conference on System Sciences
Joined---Up E---Government --- Needs and Options in Local Governments

EGOV '09 Proceedings of the 8th International Conference on Electronic Government
Intermediaries: bridges across the digital divide

Information Technology for Development
Themes of Research on eGovernment in Developing Countries: Current Map and Future Roadmap

HICSS '13 Proceedings of the 2013 46th Hawaii International Conference on System Sciences

Quantified Score

Hi-index	0.00

Visualization

Abstract

This study aims to understand how the idea of an eGovernment one-stop-shop (OSS) has been translated into a new setting. Since the beginning of 2000, this idea has been implemented in a variety of ways by Indonesian local governments. Using an interpretive case study in the city of Yogyakarta, the study revealed that the specificity of each setting influences the translation process of the idea of OSS during its institutionalization. It also identified a set of editing rules used during the translation process. These include the editing rules concerning context (e.g., internal readiness); logic (e.g., corruption eradication); and formulation (e.g., standardized processes). The study also found that the idea translation was not a single round process.