Translating the idea of the egovernment one-stop-shop in indonesia
ICT-EurAsia'13 Proceedings of the 2013 international conference on Information and Communication Technology
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This paper reports a literature review of eGovernment research in developing countries published between 2005 and 2010. From a review of 108 papers, the present study found that the papers could be mapped into five main research themes: design/implementation, adoption, impact, evaluation, and context. For each main theme, several sub-themes were identified. The research approaches used to investigate each theme were described. In addition to presenting the current landscape of eGovernment research, this paper also provides future research directions related to the empirical, theoretical, and methodological domains.