Determinants of information technology outsourcing: a cross-sectional analysis
Journal of Management Information Systems
The myths and realities of information technology insourcing
Communications of the ACM
The role of software processes and communication in offshore software development
Communications of the ACM - Supporting community and building social capital
European Journal of Information Systems
Introductory Essay: Improvisation As a Mindset for Organizational Analysis
Organization Science
Being Efficiently Fickle: A Dynamic Theory of Organizational Choice
Organization Science
Contracts in Offshore Software Development: An Empirical Analysis
Management Science
Information systems outsourcing: a survey and analysis of the literature
ACM SIGMIS Database
IT Outsourcing Success: A Psychological Contract Perspective
Information Systems Research
From Underdogs to Tigers: The Rise and Growth of the Software Industry in Brazil, China, India, Ireland, and Israel
A logistic regression framework for information technology outsourcing lifecycle management
Computers and Operations Research
Emergent by Design: Performance and Transformation at Infosys Technologies
Organization Science
Journal of Management Information Systems
Information and Software Technology
Communications of the ACM
The role of vendor companies in IS/IT outsourcing
International Journal of Information Management: The Journal for Information Professionals
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With China emerging as a new frontier of global IT outsourcing, many Chinese IT service suppliers are actively expanding in three major markets: Asia, especially Japan, the West, especially the United States, and the Chinese domestic market. Compared to multinational suppliers and established Indian suppliers, Chinese IT service firms are at a relatively early, but rapidly growing stage, which offers a unique opportunity to explore an understudied topic in the information systems literature: internationalization strategies of IT service suppliers from emerging economies. Through a three-part qualitative case study of 13 China-based IT service firms, including almost all of the Chinese suppliers recognized globally, this study elaborates the internationalization behavior and decision rationale of these suppliers. The findings show that these major Chinese suppliers include both firms that incrementally internationalize and firms that are "born global." For both types of firms, the entry and growth in different markets is a highly dynamic activity combining a strategically planned, resource-seeking process and a flexible, opportunistic bricolage process based on existing operation capabilities and client relationships. The suppliers dynamically oscillate between these processes to exploit and create opportunities while expanding in multiple markets.