Determinants of information technology outsourcing: a cross-sectional analysis
Journal of Management Information Systems
Corporation of the 1990s: Information Technology and Organizational Transformation
Corporation of the 1990s: Information Technology and Organizational Transformation
Toward the Residual IS Organization? Research on IT Outsourcing Experiences in the United Kingdom
Proceedings of the IFIP WG8.2 Working Conference on Information Technology and New Emergent Forms of Organizations: Transforming Organizations with Information Technology
How far is IS/IT outsourcing enabling new organizational structure and competences?
International Journal of Information Management: The Journal for Information Professionals
International Journal of Information Management: The Journal for Information Professionals
Metaphor in theory and practice: the influence of metaphors on expectations
ACM Journal of Computer Documentation (JCD)
Information systems outsourcing: a literature analysis
Information and Management
Healthcare information systems outsourcing
International Journal of Information Management: The Journal for Information Professionals
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The academic literature on IS/IT outsourcing and insourcing mainly considers the client perspective, making diagnosis and giving prescription for client management and less is known about IS/IT vendor company perspectives. The research reported here concentrates on vendor supplied IS/IT services contracted by corporate client companies in the UK. It is argued that to better understand change in the IS/IT function, client and vendor strategy should be conceptualized as a professional service firm relationship. Four possible strategies are identified from interviewees' accounts and interpreted using an adaptation of Baker and Faulkner's (strategies for managing suppliers of professional services. California Management Review, 1991, 33(4), 33-45.) archetypes: reciprocal, client dominant, vendor dominant and preferred vendor. It is concluded that the vendor company contribution to IS/IT organizational structure and competence will be facilitated by reciprocal and preferred vendor strategy.