The implementation of electronic commerce in SMEs in Singapore

Authors:
Wei-Chang Kong
Affiliations:
The University of Melbourne, Australia
Venue:
E-commerce and cultural values
Year:
2003

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Abstract

This chapter aims to understand the reasons for adoption or non-adoption of Electronic Commerce in Singaporean SMEs as well as explain the importance of issues affecting adoption. The Singapore Government has consistently focused on promoting informatization and information industry development as a key thrust in the economic development strategy of the island economy (IMCM, 1998). This chapter, in using a qualitative research method and in depth interviews with five SME participants, identifies both the success factors that encourage adoption of Electronic Commerce and barriers to/ against adoption in Singapore. In conclusion, this study shows that the aforementioned factors are inherently linked with the policy process.