The Enterprise Resource Planning (ERP) selection process: case analysis and proposed framework

Authors:
Majed Al-Mashari;Shehzad K. Ghani;Majed Al-Braithen
Affiliations:
Department of IS, CCIS, King Saud University, P.O. Box 51178, Riyadh 11543, Riyadh, Saudi Arabia.;Department of IS, CCIS, Prince Sultan University, P.O. Box 352, Riyadh 11411, Riyadh, Saudi Arabia.;Department of IS, CCIS, King Saud University, P.O. Box 51178, Riyadh 11543, Riyadh, Saudi Arabia
Venue:
International Journal of Business Information Systems
Year:
2008

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Abstract

This paper presents several case studies of Enterprise Resource Planning (ERP) software selection and determines different factors and criteria that influence the decision of choosing an ERP solution. It also provides an analysis of the critical success factors for a successful implementation in order to demonstrate their dependence upon the selection process criteria. The study is concluded with a proposed framework for the standard selection process of ERP systems. The study is important as it attempts to streamline one of the most important decisions in the ERP implementation process and provides an alternative framework for the ERP systems selection process.