Technology-push or user-pull? The slow death of the transfer-of-technology approach to intelligent support systems development

Authors:
Teresa Lynch;Shirley Gregor
Affiliations:
Central Queensland University, Australia;Australian National University, Australia
Venue:
Socio-technical and human cognition elements of information systems
Year:
2003

Citing 6
Cited 1

The case research strategy in studies of information systems

MIS Quarterly
User acceptance of computer technology: a comparison of two theoretical models

Management Science
Soft systems methodology in action

Soft systems methodology in action
User acceptance of information technology: system characteristics, user perceptions and behavioral impacts

International Journal of Man-Machine Studies
User participation in system development revisited

Information and Management
Early expert systems: where are they now?

MIS Quarterly

Informative global community development index of intelligent city

WSEAS Transactions on Information Science and Applications

Quantified Score

Hi-index	0.00

Visualization

Abstract

This chapter describes a study of the adoption of intelligent support systems in agriculture. The aim was to investigate the apparent low uptake of these systems and the approaches used in development-whether 'user-pull' or 'technology-push.' Data was collected for 66 systems, mainly through telephone interviews. An interpretative approach to research was adopted. The nature of user influence in the development process and the nature of the outcomes for the systems were found to be complex and multidimensional constructs. A pattern emerged showing the technology-push approach was associated with low levels of user influence in the development process and comparatively low levels of system impact. This relationship was more evident in systems developed by government organizations.