Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
In the age of the smart machine: the future of work and power
In the age of the smart machine: the future of work and power
“Combining qualitative and quantitative methods information systems research: a case study"
Management Information Systems Quarterly
A scientific methodology for MIS case studies
MIS Quarterly
Systems analysis and design (2nd ed.)
Systems analysis and design (2nd ed.)
Soft systems methodology in action
Soft systems methodology in action
Third wave project management: a handbook for managing the complex information systems for the 1990s
Third wave project management: a handbook for managing the complex information systems for the 1990s
Introducing structured methods: an undelivered promise?—a case study
Scandinavian Journal of Information Systems
How we profess: the ethical systems analyst
Communications of the ACM
Qualitative research in information systems
MIS Quarterly
Using objects for systems analysis
Communications of the ACM
Diversity in information systems action research methods
European Journal of Information Systems
The Cultures of Computing
Interpreting Information Systems in Organizations
Interpreting Information Systems in Organizations
Using Actor Network Theory (ANT) as an analytic tool in order to effect superior PACS implementation
International Journal of Networking and Virtual Organisations
Ethical ethnography as an appropriate research methodology for ANT
International Journal of Networking and Virtual Organisations
Innovation translation as a research approach to theorising information systems implementation
International Journal of Networking and Virtual Organisations
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An information system is a socio-technical discipline involving both human and non-human entities. Much of the research done in an information system context investigates changes caused by the introduction of new business or organisational system, or changes made to an existing system, and so can be regarded as research into aspects of technological innovation. Information systems are complex entities and their development is a complex undertaking. Research in information systems needs to take account of the complexity of information systems development rather than take steps to hide this. An approach to information systems research, based on actor-network theory, offers a good means of allowing impartial treatment of the contributions of both human and non-human actors, and of handling the complexities involved. This chapter outlines such an approach.