Beyond the chalkboard: computer support for collaboration and problem solving in meetings
Communications of the ACM
A foundation for the study of group decision support systems
Management Science
Computer-based systems for cooperative work and group decision making
ACM Computing Surveys (CSUR)
“A study of influence in computer-mediated group decision making"
Management Information Systems Quarterly
Groupware: some issues and experiences
Communications of the ACM
Communications of the ACM - Special issue on computer graphics: state of the arts
What information systems graduates are really doing: an update
ACM SIGCPR Computer Personnel
Innovative teaching materials and methods for systems analysis and design
ACM SIGMIS Database
Problem solving for effective systems analysis: an experimental exploration
Communications of the ACM
The evolution of user behavior in a computerized conferencing system
Communications of the ACM
Patterns of Excellence for Is Professionals: An Analysis of Communication Behavior
Patterns of Excellence for Is Professionals: An Analysis of Communication Behavior
GroupWare: Computer Support for Business Teams
GroupWare: Computer Support for Business Teams
How to Speed Development with Group Sessions
IEEE Software
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This paper discusses the group support systems facilitator as a new category of IS personnel, in terms of background, skills, and training, and how facilitation might be related to existing IS personnel categories, particularly that of the systems analyst. A study is then presented which aims to increase our understanding of the role of the human facilitator, by documenting and comparing skills, experiences, and perceptions of group process facilitators who have used GSS and those who have not.