A short-form measure of user information satisfaction: a psychometric evaluation and notes on use
Journal of Management Information Systems
Electronic meeting system experience at IBM
Journal of Management Information Systems - Special issue: Decision support and knowledge-based systems
Communications of the ACM - Special issue on computer graphics: state of the arts
A comparison of laboratory and field research in the study of electronic meeting systems
Journal of Management Information Systems - Special issue on management support systems
HICSS '95 Proceedings of the 28th Hawaii International Conference on System Sciences
HICSS '95 Proceedings of the 28th Hawaii International Conference on System Sciences
Something for nothing: management rejection of open source software in Australia's top firms
Information and Management
Journal of Management Information Systems - Special section: Strategic and competitive information systems
Journal of Management Information Systems
Lessons from a dozen years of group support systems research: a discussion of lab and field findings
Journal of Management Information Systems - Special issue: Information technology and its organizational impact
Toward an Understanding of Satisfaction with the Process and Outcomes of Teamwork
Journal of Management Information Systems
The Dynamic Effects of Group Support Systems on Group Meetings
Journal of Management Information Systems
Journal of Management Information Systems
Something for nothing: management rejection of open source software in Australia's top firms
Information and Management
Journal of Management Information Systems
Information Technology Diffusion with Influentials, Imitators, and Opponents
Journal of Management Information Systems
International Journal of Distance Education Technologies
Attracted to or Locked In? Predicting Continuance Intention in Social Virtual World Services
Journal of Management Information Systems
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Research shows that group support systems (GSS) have dramatically increased group productivity. However, researchers in the field discovered that users sometimes find themselves feeling emotionally unfulfilled despite exceptionally good results; users report a loss of the affective reward often associated with a challenging meeting where they struggle and succeed. This lack of engagement has been shown to be a cause of user resistance to adopting GSS technology. Team effectiveness may be reduced over time as users seek less-effective but more-gratifying alternatives. This paper frames affective reward as a function of excitation transfer. It describes the development and validation of an instrument to measure affective reward, and presents the results of the first laboratory investigation of the construct.