Multivariate data analysis (4th ed.): with readings
Multivariate data analysis (4th ed.): with readings
Can e-learning replace classroom learning?
Communications of the ACM - New architectures for financial services
International Journal of Human-Computer Studies - Human-computer interaction research in the managemant information systems discipline
Determinants of information center success
Journal of Management Information Systems
Affective reward and the adoption of group support systems: productivity is not always enough
Journal of Management Information Systems - Special section: Information technology and its organizational impact
A Multidimensional Commitment Model of Volitional Systems Adoption and Usage Behavior
Journal of Management Information Systems
Journal of Management Information Systems
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
Journal of Management Information Systems
Virtual worlds: multi-disciplinary research opportunities
ACM SIGMIS Database
Post-Adoption Behaviors of E-Service Customers: The Interplay of Cognition and Emotion
International Journal of Electronic Commerce
Virtual worlds - past, present, and future: New directions in social computing
Decision Support Systems
Journal of Management Information Systems
Trust and Electronic Government Success: An Empirical Study
Journal of Management Information Systems
Engaging Group E-Learning in Virtual Worlds
Journal of Management Information Systems
Information Systems Research
Satisfaction with virtual worlds: An integrated model of experiential value
Information and Management
Trust and TAM in online shopping: an integrated model
MIS Quarterly
User Acceptance of Agile Information Systems: A Model and Empirical Test
Journal of Management Information Systems
International Journal of Information Management: The Journal for Information Professionals
Culture effects on the knowledge sharing in multi-national virtual classes: A mixed method
Computers in Human Behavior
International Journal of Business Information Systems
International Journal of Information Management: The Journal for Information Professionals
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Internet-based social virtual world SVW services have aroused extensive interest among academicians and practitioners. The success of SVW services depends heavily on customers' continuance usage, a topic not yet adequately investigated in information systems research. It is unclear to what extent, and how, the existing theories can be extended to explain the continuance usage of such services. In consideration of the distinctive features of these services, this study adapts the dedication-constraint framework of commitment and develops a model of SVW continuance, which is assessed empirically using data collected from 438 experienced users of Second Life, a typical SVW service. Results indicate that SVW customers' continuance intention is jointly determined by two mechanisms: affective commitment being attracted to and calculative commitment being locked in, with the former playing a more central role. Perceived utilitarian value, hedonic value, and relational capital promote affective commitment directly and indirectly through satisfaction, while service-specific investments in personalization and relational capital increase calculative commitment. Theoretical and practical implications and future research directions are subsequently discussed.