A foundation for the study of group decision support systems
Management Science
Why CSCW applications fail: problems in the design and evaluationof organizational interfaces
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
Groupware implementation: reinvention in the sociotechnical frame
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Future research in group support systems: needs, some questions and possible directions
International Journal of Human-Computer Studies - Special issue: group support systems
Recognising “success” and “failure”: evaluating groupware in a commercial context
GROUP '97 Proceedings of the international ACM SIGGROUP conference on Supporting group work: the integration challenge
Challenges of IT implementation for supporting collaboration in distributed organizations
European Journal of Information Systems
Collaboration and collaborative information technologies: a review of the evidence
ACM SIGMIS Database - Special issue on infomration systems: current issues and future changes
Case and Field Studies of Group Support Systems: An Empirical Assessment
HICSS '00 Proceedings of the 33rd Hawaii International Conference on System Sciences-Volume 1 - Volume 1
Implementing a portfolio of collaboration technologies in statoil
Implementing collaboration technologies in industry
An assessment of group support systems experimental research: methodology and results
Journal of Management Information Systems - Special issue: GSS insights: a look back at the lab, a look forward from the field
Lotus notes® and collaboration: plus ça change...
Journal of Management Information Systems - Special issue: Information technology and its organizational impact
Lessons from a dozen years of group support systems research: a discussion of lab and field findings
Journal of Management Information Systems - Special issue: Information technology and its organizational impact
Group Support Systems: A Descriptive Evaluation of Case and Field Studies
Journal of Management Information Systems
Implementing collaboration technologies in industry
Shaping technology across social worlds: groupware adoption in a distributed organization
GROUP '03 Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work
Customizing lotus notes to build software engineering tools
CASCON '03 Proceedings of the 2003 conference of the Centre for Advanced Studies on Collaborative research
Proceedings of the 2006 ACM SIGMIS CPR conference on computer personnel research: Forty four years of computer personnel research: achievements, challenges & the future
Collaboration Engineering with ThinkLets to Pursue Sustained Success with Group Support Systems
Journal of Management Information Systems
Facilitation Roles and Responsibilities for Sustained Collaboration Support in Organizations
Journal of Management Information Systems
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The obvious benefits for team collaboration achieved through the use of Electronic Meeting Systems (EMS), do not appear to be so obvious on an organizational scale. After years of trying, there are relatively few published reports of rapid and broad adoption and diffusion of this technology. The broader class of Group Support System (GSS) technologies, that include highly successful products such as Lotus Notes and NetMeeting, has fared substantially better. This case study is of one large company that has been relatively successful in diffusing Lotus Notes and NetMeeting, while only slowly winning an uphill battle implementing GroupSystems, a popular EMS.