Group Support Systems: A Descriptive Evaluation of Case and Field Studies

Authors:
Jerry Fjermestad;Starr Roxanne Hiltz
Affiliations:
-;-
Venue:
Journal of Management Information Systems
Year:
2000

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Abstract

This paper presents a descriptive evaluation of 54 case and field studies from 79 published papers spanning two decades of group support systems (GSS) research. It organizes the methodology and results of these studies into a four-factor framework consisting of contextual factors, intervening factors, adaptation factors, and outcome factors. The tables will provide the GSS researcher with a summary of what has been studied. The appendices provide a detailed description of the methodology and the results.