Past, present, and future of decision support technology
Decision Support Systems - Special issue: Decision support systems: Directions for the next decade
Implementing a portfolio of collaboration technologies in statoil
Implementing collaboration technologies in industry
Structure and analysis of IS decision-making processes
European Journal of Information Systems
An assessment of group support systems experimental research: methodology and results
Journal of Management Information Systems - Special issue: GSS insights: a look back at the lab, a look forward from the field
Journal of Management Information Systems - Special section: Navigation in information-intensive environments
Group Support Systems: A Descriptive Evaluation of Case and Field Studies
Journal of Management Information Systems
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The paper presents an analysis of a collaborative decision-making process related to the selection and implementation of a new corporate solution for collaboration and information management in a Norwegian oil company. Several challenges were identified in the decision-making process, related to ensuring continuity between different phases, enabling efficient communication among the different stakeholder groups, and gaining involvement and commitment from the business areas. The analysis also focuses on the utilization of various collaboration technologies in the different phases of the decision-making process. The study contributes to increase our understanding of collaborative IS decision-making processes, and the role of collaboration technologies for supporting these.