Integrating decision support and social networks

  • Authors:

  • Francisco Antunes;João Paulo Costa

  • Affiliations:

  • Institute of Computer and Systems Engineering of Coimbra, Coimbra, Portugal and Department of Business and Economics, Beira Interior University, Covilhã, Portugal;Institute of Computer and Systems Engineering of Coimbra, Coimbra, Portugal and Faculty of Economics, Coimbra University, Coimbra, Portugal

  • Venue:
  • Advances in Human-Computer Interaction
  • Year:
  • 2012

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Abstract

We elaborate on the shifting of decision support systems towards social networking, which is based on the concepts of Web 2.0 and Semantic Web technology. As the characteristics of the relevant components are different from traditional decision support systems, we present necessary adaptations when adopting social networks for decision support within an organization. We also present organizational obstacles when adopting/using such systems and clues to overcome them.