Proceedings of the 2006 ACM SIGMIS CPR conference on computer personnel research: Forty four years of computer personnel research: achievements, challenges & the future
Information Technology for Development - Collaboration for knowledge networking in development
Collaborative Business Engineering: A Decade of Lessons from the Field
Journal of Management Information Systems
Collaboration Engineering with ThinkLets to Pursue Sustained Success with Group Support Systems
Journal of Management Information Systems
ThinkLets: a collaboration engineering pattern language
International Journal of Computer Applications in Technology
Evaluating the future of HCI: challenges for the evaluation of emerging applications
ICMI'06/IJCAI'07 Proceedings of the ICMI 2006 and IJCAI 2007 international conference on Artifical intelligence for human computing
Changing the Perspective: Using a Cognitive Model to Improve thinkLets for Ideation
Journal of Management Information Systems
Integrating decision support and social networks
Advances in Human-Computer Interaction
Facilitation Roles and Responsibilities for Sustained Collaboration Support in Organizations
Journal of Management Information Systems
Tools to Assist Meeting Planning
International Journal of Information Systems in the Service Sector
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It has been over two decades since Group Support Systems (GSS) emerged on the Information Technology (IT) scene. GSS have now been commercialized and are present in an increasing number of domestic and international contexts but only lightly studied in real organizational settings. A criticism of studies has been that many of the organizations involvedhad a vested interest in the outcome that extended beyond that which would normally occur in a typical organization. An additional challenge has been made with respect to the generalizability of field study results across corporate and national cultures. This paper compares and contrasts findings from International Business Machines (IBM) and BoeingAircraft Corporation in the US with those from two European companies: Nationale-Nederlanden (NN), the largest insurance firm in the Netherlands and European Aeronautic Defense and Space company, Military division (EADS-M). Attention is given to aspects of efficiency, effectiveness, and user satisfaction as well as group dynamics.