Learning from Notes: organizational issues in groupware implementation
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Where did you put it? Issues in the design and use of a group memory
CHI '93 Proceedings of the INTERACT '93 and CHI '93 Conference on Human Factors in Computing Systems
Groupware and social dynamics: eight challenges for developers
Communications of the ACM
Augmenting organizational memory: a field study of answer garden
ACM Transactions on Information Systems (TOIS)
Corporate wiki users: results of a survey
Proceedings of the 2006 international symposium on Wikis
Midweight collaborative remembering: wikis in the workplace
Proceedings of the 2007 symposium on Computer human interaction for the management of information technology
Using wiki as a multi-mode publishing platform
SIGDOC '07 Proceedings of the 25th annual ACM international conference on Design of communication
Beyond Ubiquity: Co-creating Corporate Knowledge with a Wiki
UBICOMM '07 Proceedings of the International Conference on Mobile Ubiquitous Computing, Systems, Services and Technologies
knowIT, a semantic informatics knowledge management system
Proceedings of the 5th International Symposium on Wikis and Open Collaboration
Wiki anxiety: impediments to implementing wikis for IT support groups
Proceedings of the Symposium on Computer Human Interaction for the Management of Information Technology
Organizational wiki as a knowledge management tool
Proceedings of the 28th ACM International Conference on Design of Communication
Different contributor profiles in an organizational wiki
Proceedings of the Workshop on Open Source and Design of Communication
OCSC'11 Proceedings of the 4th international conference on Online communities and social computing
Wiki grows up: arbitrary data models, access control, and beyond
Proceedings of the 7th International Symposium on Wikis and Open Collaboration
Integrating decision support and social networks
Advances in Human-Computer Interaction
| Hi-index | 0.00 |
Workgroups can struggle with remembering past projects and sharing this information with other groups in the organization. In a case study of the deployment of MediaWiki as a publishing tool for building organizational memory, group members' motivation to document past projects increased. A browsable collection of past projects allowed for discovery of past work, building the reputation of individuals and the workgroup, and development of transactive memory within the workgroup. The "anyone can edit" feature, frequently touted as the main benefit of wikis, had both benefits and drawbacks in this implementation. Group members did not feel comfortable making substantial edits to others' content but did occasionally use the wiki to coauthor content and also categorize and link to others' content and fix typos, particularly when asked to help.