A foundation for the study of group decision support systems
Management Science
Communications of the ACM - Special issue on computer graphics: state of the arts
Groups Interacting with Technology: Ideas, Evidence, Issues and an Agenda
Groups Interacting with Technology: Ideas, Evidence, Issues and an Agenda
An assessment of group support systems experimental research: methodology and results
Journal of Management Information Systems - Special issue: GSS insights: a look back at the lab, a look forward from the field
Effects of four modes of group communication on the outcomes of software requirements determination
Journal of Management Information Systems
Group Support Systems: A Descriptive Evaluation of Case and Field Studies
Journal of Management Information Systems
Investigating the Moderators of the Group Support Systems Use with Meta-Analysis
Journal of Management Information Systems
An empirical study of groupware support for distributed software architecture evaluation process
Journal of Systems and Software - Special issue: Selected papers from the 11th Asia Pacific software engineering conference (APSEC 2004)
Distributed versus face-to-face meetings for architecture evalution: a controlled experiment
Proceedings of the 2006 ACM/IEEE international symposium on Empirical software engineering
Visualization of agreement and discussion processes during computer-supported collaborative learning
Computers in Human Behavior
The importance of participant interaction in online environments
Decision Support Systems
Improving the Effectiveness of Virtual Teams by Adapting Team Processes
Computer Supported Cooperative Work
Computer-mediated communication and persuasion: Peripheral vs. central route to opinion shift
Computers in Human Behavior
Development of trust in electronic mentoring relationships
International Journal of Networking and Virtual Organisations
Influence of group member familiarity on online collaborative learning
Computers in Human Behavior
Supporting group decisions by mediating deliberation to improve information pooling
Proceedings of the ACM 2009 international conference on Supporting group work
An innovative approach for fostering computer-supported collaboration
CSCL'07 Proceedings of the 8th iternational conference on Computer supported collaborative learning
Awareness of group performance in a CSCL-environment: Effects of peer feedback and reflection
Computers in Human Behavior
ICT-mediated synchronous communication in creative teamwork: from cognitive dust to semantics
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: applications and services
Group awareness of social and cognitive behavior in a CSCL environment
ICLS '10 Proceedings of the 9th International Conference of the Learning Sciences - Volume 1
Computers in Human Behavior
Group awareness tools: It's what you do with it that matters
Computers in Human Behavior
HCIV'09 Proceedings of the Second IFIP WG 13.7 conference on Human-computer interaction and visualization
Dynamic collaboration: participant-driven agile processes for complex tasks
ACM SIGMIS Database
Comparing user experience and performance in secondlife and blackboard
INTERACT'11 Proceedings of the 13th IFIP TC 13 international conference on Human-computer interaction - Volume Part III
Awareness in group decision: communication channel and GDSS
KES'05 Proceedings of the 9th international conference on Knowledge-Based Intelligent Information and Engineering Systems - Volume Part IV
Investigating user experience in Second Life for collaborative learning
International Journal of Human-Computer Studies
International Journal of e-Collaboration
Prototype system for pursuing firm's core capability
Information Systems Frontiers
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Group support systems (GSS) have been the subject of many investigations and meta-analyses over the past decade. This study presents, summarizes, and analyzes the results of 145 experiments that used communication mode as an independent variable. The results show that the modal outcome for GSSs compared to Face-to-Face (FtF) methods is "no difference," while the overall percentage of positive effects for results that compare GSS to FtF is 29.2%. The results suggest that the use of a GSS improves decision quality, depth of analysis, equality of participation, and satisfaction over manual methods. Additionally, more detailed analysis suggests that task type, GSS type and the interaction of both have a moderating effect on adaptation and outcome factors. Specifically, groups working on idea generation tasks using GSS decision room technology improve to 39.6% (GSSFtF) effect. Conversely, asynchronous computer-mediated communication (CMC) groups working on decision making tasks improved to 46.4% (GSSFtF) effect. FtF groups show higher levels of consensus and perceived quality, communicate more, and are more efficient (requiring less time to complete the tasks). No differences are observed between FtF and GSS groups on satisfaction and usability.