ICT-mediated synchronous communication in creative teamwork: from cognitive dust to semantics

  • Authors:
  • Vivian Nguyen;Paul Swatman

  • Affiliations:
  • University of South Australia, Department of Computer and Information Science;University of South Australia, Department of Computer and Information Science

  • Venue:
  • HCI'07 Proceedings of the 12th international conference on Human-computer interaction: applications and services
  • Year:
  • 2007

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Abstract

A substantial amount of research has focused on small group meetings and how technology can support the meetings. Many applications and tools have resulted from such work but very few are used regularly because, we believe, they are not flexible enough to accommodate the naturally ill-structured processes of "creative teams". Our research aims at developing effective ICT-based support for such teams by understanding what is happening during creative teamwork - at both human-human and human-technology levels-through multimodal observational channels and providing appropriate and timely intervention. This paper describes the infrastructure for capturing ICT-mediated interactions (cognitive dust) and the approach for transforming these low-level data into meaningful and useful information (semantics), and presents the initial result of our work on transforming cognitive dust into semantics.