Modeling collaboration processes to understand and predict group performance

  • Authors:

  • Gwendolyn Kolfschoten;Stephan Lukosch;Mamadou Seck

  • Affiliations:

  • Delft University of Technology, Delft, Netherlands;Delft University of Technology, Delft, Netherlands;Delft University of Technology, Delft, Netherlands

  • Venue:
  • Proceedings of the 1st international workshop on Semantic models for adaptive interactive systems
  • Year:
  • 2010

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Abstract

Efficient collaboration support is often a combination of tools and technology with process support. Collaboration processes can be designed based on thinkLets. ThinkLets capture proven work practices as design patterns. While practitioners can facilitate thinkLet based collaboration processes, the process often still needs to be adapted at execution time. Professional facilitators base and predict the effect of such process interventions on a number of observations. However, these observations and choices are often made quite intuitive based on experience. To enable practitioners to also change the collaboration process at execution time, we need a deeper understanding of the mechanisms and effects of such interventions. Therefore, we propose to model and simulate collaboration processes. In this paper, we present the thinkLet approach for designing collaboration process and an initial model on how to model and simulate collaboration processes based on thinkLets.