Modeling collaboration processes to understand and predict group performance
Proceedings of the 1st international workshop on Semantic models for adaptive interactive systems
A transfer approach for facilitation knowledge in computer-supported collaboration
CRIWG'11 Proceedings of the 17th international conference on Collaboration and technology
Beyond GSS: fitting collaboration technology to a given work practice
CRIWG'11 Proceedings of the 17th international conference on Collaboration and technology
Elastic collaboration support: from workflow-based to emergent collaboration
Proceedings of the 17th ACM international conference on Supporting group work
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Group Support Systems (GSS) can improve the productivity of Group Work by offering a variety of tools to assist a virtual group across geographical distances. Experience shows that the value of a GSS depends on how purposefully and skillfully it is used. We present a framework for a universal GSS based on a thinkLet- and thinXel-based Group Process Modeling Language (GPML). Our framework approach uses the GPML to describe different kinds of group processes in an unambiguous and compact representation and to guide the participants automatically through these processes. We assume that a GSS based on this GPML can provide the following advantages: to support the user by designing and executing a collaboration process and to increase the applicability of GSSs for different kinds of group processes. We will present a prototype and use different kinds of group processes to illustrate the application of a GPML for a universal GSS.