Unraveling challenges in collaborative design: a literature study

Authors:
Kalle Piirainen;Gwendolyn Kolfschoten;Stephan Lukosch
Affiliations:
Delft University of Technology, Faculty of Technology, Policy and Management, Section Systems Engineering, Delft, The Netherlands and Lappeenranta University of Technology, Faculty of Technology M ...;Delft University of Technology, Faculty of Technology, Policy and Management, Section Systems Engineering, Delft, The Netherlands;Delft University of Technology, Faculty of Technology, Policy and Management, Section Systems Engineering, Delft, The Netherlands
Venue:
CRIWG'09 Proceedings of the 15th international conference on Groupware: design, implementation, and use
Year:
2009

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Abstract

The complexities of modern business technology and policy are straining experts who aspire to design multi-actor systems to enhance existing organizations. Collaborative design is one approach to try and manage complexity in design activities. Still, collaboration in itself is not necessarily an easy mode of working. In this paper, we seek insight to challenges of collaborative design though a survey of design literature and qualitative content analysis. The literature reveals that the challenges can be condensed to five main challenges, creating shared understanding, balancing requirements of different stakeholders, balancing rigor and relevance in the process, organizing the collaboration effectively and creating ownership.