Group decision support systems: the cultural factor
ICIS '89 Proceedings of the tenth international conference on Information Systems
Communications of the ACM - Special issue on computer graphics: state of the arts
A comparison of laboratory and field research in the study of electronic meeting systems
Journal of Management Information Systems - Special issue on management support systems
A business case framework for group support technology
Journal of Management Information Systems - Special issue: Collaboration technology, modeling, and end-user computing for the 1990s
A group decision support system for multilingual groups
Information and Management
Culture: a fourth dimension of group support systems
Communications of the ACM
Journal of Global Information Management
Facilitating computer-supported meetings: an exploratory comparison of U.S. and Mexican facilitators
Journal of Global Information Management
GSS participation: a cultural examination
Information and Management
GSS-based environmental planning in Tanzania
Journal of Global Information Management
A review of research in group support systems: leaders, approaches and directions
Decision Support Systems
Communications of the ACM
Measuring satisfaction in GSS meetings
ICIS '97 Proceedings of the eighteenth international conference on Information systems
Group Support Systems: New Perspectives
Group Support Systems: New Perspectives
Cultural differences explaining the differences in results in GSS: implications for the next decade
Decision Support Systems - Special issue: Decision support systems: Directions for the next decade
Group support for regional development in Mexico
HICSS '95 Proceedings of the 28th Hawaii International Conference on System Sciences
Group Conflict and Conflict Management in a Decision Conferencing Environment in Singapore
HICSS '00 Proceedings of the 33rd Hawaii International Conference on System Sciences-Volume 1 - Volume 1
GSS Meeting Productivity and Participation Equity: A U. S.& Mexico Cross-Cultural Field Study
HICSS '97 Proceedings of the 30th Hawaii International Conference on System Sciences: Information Systems Track-Collaboration Systems and Technology - Volume 2
HICSS '97 Proceedings of the 30th Hawaii International Conference on System Sciences: Information Systems Track-Collaboration Systems and Technology - Volume 2
An assessment of group support systems experimental research: methodology and results
Journal of Management Information Systems - Special issue: GSS insights: a look back at the lab, a look forward from the field
Exploring the application and acceptance of group support systems in Africa
Journal of Management Information Systems - Special issue: GSS insights: a look back at the lab, a look forward from the field
Journal of Management Information Systems
Journal of Management Information Systems - Special issue: Information technology and its organizational impact
Group Support Systems: A Descriptive Evaluation of Case and Field Studies
Journal of Management Information Systems
An Exploratory Study of How Technology Supports Communication in Multilingual Groups
International Journal of e-Collaboration
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In the field of development, Information & Communication Technology (ICT) is often hailed and cursed at the same time. ICT offers great promise to enhance development activities' efficiency and effectiveness yet the literature is littered with examples of failure. A particular challenge concerns the application of ICT to support collaboration in development contexts. In this paper, we report on field experiences with one particular type of collaboration technology, Group Support Systems (GSS), and its role in supporting groups engaged in development activities. Being an North-American invention, research into GSS is predominantly focused on Western Euro-American settings. GSS field studies in other cultural environments are scarce. The objective of our study is to explore and compare the applicability of GSS in two particular environments: Tanzania and South Africa. Our data suggest that the use of GSS is evaluated positively in both countries, although Tanzanian groups perceived more benefits. In South Africa, top management displayed very open and non-conservative behavior towards the technology, while in Tanzania hesitance from top management can be expected to be the greatest hindrance for GSS acceptance and application. The data further indicate that GSS do not replace existing meeting customs, but rather introduce new ones that co-exist next to the traditional ones. A key difference between application of GSS in western and African environments is a stronger focus on the electronic part of discussions in Africa. Anonymity is perceived as the key feature.