Cultural differences explaining the differences in results in GSS: implications for the next decade
Decision Support Systems - Special issue: Decision support systems: Directions for the next decade
An assessment of group support systems experimental research: methodology and results
Journal of Management Information Systems - Special issue: GSS insights: a look back at the lab, a look forward from the field
Field experiences with collaboration technology: A comparative study in Tanzania and South Africa
Information Technology for Development
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This study is a cross-cultural GSS field investigationwhich compared group productivity levels and participationequity perceptions within and between U.S. and Mexicangroups. Two identical field studies were undertaken atmatched U.S. and Mexican sites to measure the effects ofnational culture (77.S'. and Mexican) upon group productivitylevels and perceptions of participation equip within GS'S andnon-GSS environments. Across both cultures, results indicatethat U.S. and Mexican GSS groups generated more ideas perparticipant than traditional manual groups. In all but onecategory, both U.S. and Mexican (33' groups also generatedmore "unique" or non-redundant ideas per group. Acomparison between cultures reported that U.S. groupsgenerated more comments per participant and more uniqueideas per group than Mexican groups when the identity of theparticipants was not anonymous. U.S. groups reported nodifferences in perceived participation equity betweentreatments, while Mexican GSS groups reported higherperceived participation equality than Mexican manual groups.A comparison study revealed that Mexican GSS groupsperceived higher participation equip levels than U.S. GS'S'groups with main effects recorded for the cultural factor.