The productivity paradox of information technology
Communications of the ACM
Knowledge management solutions - the IT contribution
ACM SIGGROUP Bulletin
Knowledge management systems: issues, challenges, and benefits
Communications of the AIS
Working Knowledge: How Organizations Manage What They Know
Working Knowledge: How Organizations Manage What They Know
An empirical investigation of KM styles and their effect on corporate performance
Information and Management
SMEs, co-opetition and knowledge sharing: the role of information systems
European Journal of Information Systems
Knowledge management technology
IBM Systems Journal
Lotus notes® and collaboration: plus ça change...
Journal of Management Information Systems - Special issue: Information technology and its organizational impact
Knowledge Management: An Organizational Capabilities Perspective
Journal of Management Information Systems
Journal of Management Information Systems
International Journal of Information Management: The Journal for Information Professionals
International Journal of Information Management: The Journal for Information Professionals
A model for investment justification in information technology projects
International Journal of Information Management: The Journal for Information Professionals
Knowledge management system performance measure index
Expert Systems with Applications: An International Journal
The effects of information technology on knowledge management systems
Expert Systems with Applications: An International Journal
Expert Systems with Applications: An International Journal
The mediating effect of website quality on Internet searching behavior
Computers in Human Behavior
Analyzing ICT adoption and use effects on knowledge creation: An empirical investigation in SMEs
International Journal of Information Management: The Journal for Information Professionals
Implementing e-business through organizational learning: An empirical investigation in SMEs
International Journal of Information Management: The Journal for Information Professionals
Co-operative work practices and knowledge sharing issues: A comparison of viewpoints
International Journal of Information Management: The Journal for Information Professionals
A study on customer, supplier, and competitor knowledge using the knowledge chain model
International Journal of Information Management: The Journal for Information Professionals
Journal of Engineering and Technology Management
Knowledge Management Process and Organizational Performance in SMEs
International Journal of Knowledge Management
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Information technology is seen as a key tool in knowledge management processes. Nevertheless, the presence of information technology neither guarantees knowledge creation, knowledge distribution nor knowledge use. In addition to information technology, a job environment and a culture that encourage sharing and continuous learning should also be created and maintained by management. This paper provides empirical evidence of the relationship between information technology and learning in small businesses as well as their impact on organisational performance. Furthermore, the level of sector knowledge-intensity is taken into consideration. Results show that individual learning along with individual and collaborative information technologies have a positive and significant impact on organisational learning. On the other hand, unlike individual and collaborative information technologies, individual and organisational learning have shown significant and positive effects on organisational performance. Therefore, information technology has a significant impact on outcomes only when in a proper context of learning is in place. Small businesses in sectors with high knowledge-intensity levels are more likely to use more frequently information technology tools and organisational learning practices.