In the age of the smart machine: the future of work and power
In the age of the smart machine: the future of work and power
Twinkling lights and nested loops: distributed problem solving and spreadsheet development
Computer-supported cooperative work and groupware
Agents that reduce work and information overload
Communications of the ACM
Technological frames: making sense of information technology in organizations
ACM Transactions on Information Systems (TOIS) - Special issue on social science perspectives on IS
Bringing design to software
Groupware and teamwork: invisible aid or technical hindrance?
Groupware and teamwork: invisible aid or technical hindrance?
Evolving the notes: organizational change around groupware technology
Groupware and teamwork
The invisible computer
System Requirements Engineering
System Requirements Engineering
Being Digital
Information, Systems and Information Systems: Making Sense of the Field
Information, Systems and Information Systems: Making Sense of the Field
The Social Life of Information
The Social Life of Information
From Control to Drift: The Dynamics of Corporate Information Infrastructures
From Control to Drift: The Dynamics of Corporate Information Infrastructures
Computers in Context: The Philosophy and Practice of Systems Design
Computers in Context: The Philosophy and Practice of Systems Design
Understanding Computers and Cognition: A New Foundation for Design
Understanding Computers and Cognition: A New Foundation for Design
Tailoring as Collaboration: The Mediating Role of Multiple Representations and ApplicationUnits
Computer Supported Cooperative Work
Analysing Requirements to Inform Design
HCI '98 Proceedings of HCI on People and Computers XIII
Combining Goals and Functional Requirements in a Scenario-based Design Process
HCI '98 Proceedings of HCI on People and Computers XIII
A perspective on software agents research
The Knowledge Engineering Review
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The workspace portals aim to provide the knowledge worker with access to all the information they need. This paper identifies social and technological requirements that are required to make the technology inclusive rather than exclusive. In discussing these requirements problems are identified, issues explored and solutions are suggested. This paper discusses how these issues are being addressed within the commercial context of the research and development activity of a software company.