Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
Technological frames: making sense of information technology in organizations
ACM Transactions on Information Systems (TOIS) - Special issue on social science perspectives on IS
Adoption intention in GSS: relative importance of beliefs
ACM SIGMIS Database - Special double issue: diffusion of technological innovation
Evolving the notes: organizational change around groupware technology
Groupware and teamwork
IT and changing professional identity: micro-studies and macro-theory
Journal of the American Society for Information Science
A set of principles for conducting and evaluating interpretive field studies in information systems
MIS Quarterly - Special issue on intensive research in information systems
Why do people use information technology?: a critical review of the technology acceptance model
Information and Management
Information Systems Research
Electronic Trading and Work Transformation in the London Insurance Market
Information Systems Research
Knowing in Practice: Enacting a Collective Capability in Distributed Organizing
Organization Science
Information Systems Research
Re-examining perceived ease of use and usefulness
MIS Quarterly
European Journal of Information Systems - Special issue: Action in language, organisations and information systems
The Journal of Strategic Information Systems
Metaphorical analysis of social factors during information systems development
International Journal of Business Information Systems
Materiality and change: Challenges to building better theory about technology and organizing
Information and Organization
Evaluating the behaviour of information systems developers: the relevance and utility of paradigms
Behaviour & Information Technology
Knowledge sharing: an index of terminological specificity
Proceedings of the International Conference on Management of Emergent Digital EcoSystems
Theorizing Practice and Practicing Theory
Organization Science
Information Systems Research
Theoretical foundations for the study of sociomateriality
Information and Organization
Information and Organization
International Journal of Information Management: The Journal for Information Professionals
Hi-index | 0.00 |
The implementation of new information technology (IT) often aims at transforming work practices. The information systems (IS) literature has detailed numerous cases of reproduction or changes of practice associated with IT use. The literature has also drawn from the practice and structurationist perspectives to suggest that changes in practice are related to changes in organizations. The micro-level issue of how practices change with IT use, however, has so far remained under-explored. This paper investigates this issue and analyzes what makes agents transform how they work with IT and how these transformations may be shared among members of the same work group. The conceptual lens proposed in this paper builds on the emerging literature in IS on the relationships between action and cognition, and introduces the notion of social representations to the IS field in order to clarify these relationships. The adopted conceptual lens helps us to examine a longitudinal case study of the implementation and use of an intranet system in an occupational network. The analysis suggests that practices are reproduced with IT use when agents experience a sustained consonance between actions, practices and representations. Conversely, when agents undergo dissonance between actions, practices and representations, they gradually adapt their practices and representations to reestablish consonance.