Communications of the ACM
Toward Creative Systems Design
Toward Creative Systems Design
Management Information Systems: Conceptual Foundations, Structure and Development
Management Information Systems: Conceptual Foundations, Structure and Development
Towards a person-centered computer technology
ACM '73 Proceedings of the ACM annual conference
ACM SIGCAS Computers and Society
Critical success factors of decision support systems: An experimental study
ACM SIGMIS Database
Software Quality Management from a Cross-Cultural Viewpoint
Software Quality Control
End-user training methods: what we know, need to know
Proceedings of the 2006 ACM SIGMIS CPR conference on computer personnel research: Forty four years of computer personnel research: achievements, challenges & the future
The role of readiness for change in ERP implementation: Theoretical bases and empirical validation
Information and Management
Moderating effects of localization differences on ERP use: A socio-technical systems perspective
Computers in Human Behavior
Representations and actions: the transformation of work practices with IT use
Information and Organization
Information technology and culture: Identifying fragmentary and holistic perspectives of culture
Information and Organization
EGOV'11 Proceedings of the 10th IFIP WG 8.5 international conference on Electronic government
Design science and the accumulation of knowledge in the information systems discipline
ACM Transactions on Management Information Systems (TMIS)
The institutionalization of information system project management practices
Information and Organization
Proceedings of the 50th annual conference on Computers and People Research
Strategic information systems planning workshops: Lessons from three cases
International Journal of Information Management: The Journal for Information Professionals
Exploring the relationships between user information satisfaction and job satisfaction
International Journal of Information Management: The Journal for Information Professionals
International Journal of Information Management: The Journal for Information Professionals
Exploring a "Gap" Model of Information Services Quality
Information Resources Management Journal
Information Resources Management Journal
Proceedings of the 6th International Conference on Theory and Practice of Electronic Governance
Proceedings of the 14th Annual International Conference on Digital Government Research
Editor's comments: does MIS have native theories?
MIS Quarterly
International Journal of e-Collaboration
International Journal of e-Collaboration
International Journal of Business Information Systems
Developing Organizational Agility through IT and Supply Chain Capability
Journal of Global Information Management
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Many of the problems and failures of Management Information Systems (MIS) and Management Science/Operations Research (MS/OR) projects have been attributed to organizational behavioral problems. The millions of dol/ars organizations spend on MIS and MS/OR development are of little benefit because systems continue to fail. Steps can be taken to understand and solve these behavioral problems. This article argues that in most cases these behavioral problems are the result of inadequate designs. These bad designs are attributed to the way MIS systems designers view organizations, their members, and the function of an MIS within them, i.e., systems designers' frames of reference. These frames of reference cause faulty design choices and failures to perceive better design alternatives. Seven conditions are discussed which reflect current systems designers' points of view. The discussion of these conditions demonstrates the need to reframe MIS design methodology within the Socio- Technical Systems (STS) design approach and change systems designers' peispectives. The STS approach is introduced as a realistic view of organizations and a way to change them. This article is the first of two to appear in consecutive issues of the MIS Quarterly. The purpose of this first article is to demonstrate the need for the STS approach. The second will present the basic concepts and principles of the STS methodology and how it can be utilized in the design of an MIS.