A laboratory study of user characteristics and decision-making performance in end-user computing
Information and Management
An empirical study of the impact of user involvement on system usage and information satisfaction
Communications of the ACM - The MIT Press scientific computation series
Organizational factors affecting the success of end-user computing
Journal of Management Information Systems
Correlates of user satisfaction with end user computing: an exploratory study
Information and Management
Designers and their machines: CAD use and support in the US and Japan
Communications of the ACM
The management of end user computing
Communications of the ACM
The measurement of user information satisfaction
Communications of the ACM
Occupational stress, attitudes, and health problems in the information systems professional
Communications of the ACM
Managerial response to an information system
AFIPS '76 Proceedings of the June 7-10, 1976, national computer conference and exposition
A user's behavior toward his MIS
MIS Quarterly
A survey and critique of the impacts of information technology
International Journal of Information Management: The Journal for Information Professionals
Satisfaction/dissatisfaction: are users predisposed?
Information and Management
The impact of information technology on individual and firm marketing performance
Behaviour & Information Technology
The study of the turnover of MIS professionals-The gap between Taiwanese and US societies
International Journal of Information Management: The Journal for Information Professionals
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We examined the literature on job satisfaction and user information satisfaction to see if there is sufficient evidence to suggest that the two constructs are correlated. It seems that the factors which affect job satisfaction are similar to those which affect user information satisfaction. Examining user information satisfaction and job satisfaction in isolation would not be rigorous because the effects of relevant contextual variables have to be taken into account. Referring to past research, we identified the relevant contextual variables (age, education, organizational level, frequency of computer use, computer literacy and user training), and then developed a comprehensive framework which allows us to investigate the relationships between the two constructs. We then tested the framework with a small scale study. The results are encouraging. Further research should be done to test the validity of the framework.